We're here when questions arise

Getting stuck on a concept or wondering if our approach fits your situation? We built this platform around real conversations with learners who needed something different. Send us a message and we'll walk through your specific scenario together.

Email Support

Send detailed questions about enrollment, curriculum specifics, or technical issues. We typically respond within 24 hours on business days.

[email protected]

Direct Line

Talk through your learning goals or get immediate help with platform access. Available weekdays between standard business hours.

+27 65 802 1959

Physical Location

Our offices in Durban handle all administrative matters. While we operate primarily online, you can schedule in-person consultations when needed.

View Address

Tell us what brought you here

Whether you're evaluating if this fits your schedule, need clarification about course structure, or want to discuss specific creative challenges you're facing in your work, this form gets your message to the right person on our team.

Enrollment questions answered within one business day
Technical support for platform access issues
Curriculum customization discussions for teams
Partnership inquiries for educational institutions

First Name

Last Name

Email Address

What best describes your inquiry?

Your Message

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Where we operate from

Our Durban office coordinates the entire national learning system. While most interactions happen through our platform and support channels, this physical location handles all administrative functions, curriculum development, and partnership discussions that require face-to-face meetings.

Galtronex Main Office

105 Clark Rd, Glenwood

Durban, 4001

South Africa

Questions people ask before reaching out

These cover most initial concerns, but your situation might be different

How quickly do you respond to inquiries?

During weekdays, most messages get answered within 24 hours. Complex questions about curriculum design or partnership structures might take 48 hours because we route those to specialists who can give you accurate information instead of generic responses.

Can I schedule a call to discuss specific learning needs?

Yes, especially for team enrollments or custom curriculum requests. Use the form above to describe your situation and mention you'd prefer a phone conversation. We'll send available time slots that work across South African time zones.

What information should I include in my message?

The more context you provide, the more useful our response becomes. Tell us where you are in your creative work, what specific challenges prompted you to look into business creativity training, and any constraints you're working within regarding time or budget.

Do you offer support outside standard business hours?

Our primary support runs weekdays during standard South African business hours. Technical platform issues that prevent access to your coursework get priority attention, sometimes extending into evenings. For general inquiries submitted over weekends, expect responses by Monday afternoon.